Tonkeeper is a non-custodial wallet for interacting with The Open Network (TON). With a non-custodial wallet, you control the recovery credentials that provide access to your wallet, so protecting them is essential. App screens and supported features can change; use the official Tonkeeper website and its linked app-store listings for current downloads.
This guide covers the general setup process and the security checks worth completing before you receive, store, or send TON and compatible assets. Never share your recovery phrase with anyone, including someone claiming to be support.
1. Download Tonkeeper From an Official Source
- Open the official Tonkeeper website: tonkeeper.com.
- Follow the link for your device’s official app store or the download option currently provided by Tonkeeper.
- Check the publisher and app details before installing. Avoid sponsored search results, unsolicited messages, unofficial APK mirrors, and links from strangers.
- Keep your operating system and wallet app updated through trusted channels.
Do not install a wallet from a link sent in a direct message or from a website that imitates the official brand. If anything about the publisher or domain looks unusual, stop and verify it independently.
2. Create a New Wallet or Restore an Existing One
Create a new wallet
- Open Tonkeeper and select the option to create a new wallet, following the current on-screen prompts.
- When the wallet displays its recovery phrase, write it down accurately and store it offline in a secure place.
- Complete any confirmation steps required by the app.
- Set a strong device passcode and enable available app-lock or biometric protections if appropriate.
Restore an existing wallet
Choose the restore or import option only if you already have the correct recovery phrase or supported recovery method. Enter the phrase only into the genuine wallet application you intentionally opened. Never paste it into a website, online form, chat, or “verification” page.
3. Protect Your Recovery Phrase
- Never share it: Anyone with the recovery phrase may be able to control the wallet’s assets.
- Avoid digital copies: Do not store it in email, cloud notes, screenshots, messaging apps, or an unencrypted document.
- Beware of fake support: Legitimate support should not need your recovery phrase or private keys.
- Plan for recovery: Store the backup where you can retrieve it if your phone is lost, damaged, or replaced.
- Test carefully: Make sure you understand the backup process before transferring significant value.
A PIN or biometric lock protects access to the app on a device; it does not replace the recovery phrase. If someone obtains the phrase, an app lock may not prevent them from restoring the wallet elsewhere.
4. Receive TON or Other Supported Assets
- Open the wallet and select the receive option for the asset or network you intend to use.
- Copy the receiving address or display the QR code.
- Confirm that the sender is using the correct network and asset. Similar-looking tokens or addresses on different networks are not necessarily interchangeable.
- For a significant transfer, consider sending a small test amount first and verify that it arrives before sending the remainder.
5. Send a Transaction Safely
- Choose the send function and select the correct asset.
- Paste the recipient’s address from a trusted source, then verify the full address and network. Malware can replace copied addresses, so do not rely only on the first and last few characters.
- Check the amount, fees, and any transaction details shown by the wallet.
- Review the transaction before confirming. Blockchain transfers are generally difficult or impossible to reverse after confirmation.
- After sending, use the transaction details or a trusted TON block explorer to check its status.
6. Connect to TON Apps Carefully
Wallet connections and transaction requests can grant permissions or authorize transfers. Use established links, read each request, and do not approve a transaction you do not understand. A site displaying a familiar logo is not proof that it is legitimate.
Be especially cautious of unsolicited airdrops, token claims, “wallet validation,” fake giveaways, and promises of guaranteed profits. Never enter your recovery phrase to claim a token or unlock a reward.
Common Setup Problems
- App not available: Availability may depend on your device, app store, and region. Start from the official website and follow its current instructions.
- Recovery phrase rejected: Check spelling and order carefully, and make sure you are using the correct phrase for the wallet. Do not send it to another person for troubleshooting.
- Balance not visible: Check the selected wallet, asset, network, and transaction status using trusted tools. Avoid unknown sites asking you to connect your wallet.
- Phone lost or replaced: Install the genuine app on the new device and use the supported recovery process. Do not discard your backup until you have confirmed access.
Frequently Asked Questions
Is Tonkeeper custodial?
Tonkeeper is generally presented as a non-custodial wallet, meaning users are responsible for their recovery credentials. Confirm the current product documentation and understand what that responsibility means before depositing funds.
Can Tonkeeper support restore my wallet if I lose the recovery phrase?
For a non-custodial wallet, support generally cannot recreate a missing secret recovery phrase. If you still have a working device, consult official guidance immediately and secure access without sharing your credentials.
Should I keep my recovery phrase in a screenshot?
No. Screenshots may sync to cloud services or be exposed if your device or account is compromised. Prefer a secure offline backup.
Conclusion
Setting up Tonkeeper is only the first step. Download it through official channels, protect your recovery phrase offline, verify addresses and networks, and review every transaction before confirming. Because wallet interfaces and security guidance can change, use Tonkeeper’s official website for current installation instructions and support resources.
